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FAQ's
Below we have answered some common questions, however if the answer you're looking for isn't here please call us on +44 (0)1604 491107 or email via our contact form.
What volumes can you handle?
We programme over 60 million devices a year and operate 13 taping centres, supporting sustained high-volume automotive production alongside smaller prototype runs.
Do you offer support for line-stop situations?
Yes. Our 24/7 response line is intended for exactly that. It reaches an engineer directly rather than a support queue or ticket system.
Can you supply components production-ready?
Yes. Devices can be programmed, tested, taped and reeled to EIA-481-D and dry packed where required, so they arrive ready to load.
Do you provide traceability records?
Yes. Incoming records, process parameters and inspection results are maintained at batch level for every job, supporting automotive quality and audit requirements.
Can you test parts bought on the open market?
Yes. Shortage-driven sourcing outside the authorised distributor network carries elevated counterfeit risk, and independent testing before acceptance is the standard safeguard.














